ALAT is Nigeria's first fully digital bank, launched by Wema Bank. It offers automated savings tools, loans, lifestyle features, and competitive interest rates up to 10% per annum.
History and Background
ALAT by Wema was founded in 2017, making it 9 years old as of 2026. The company is headquartered in Lagos, Nigeria, Nigeria.
Since its launch, ALAT by Wema has established itself as a significant player in the Nigeria fintech ecosystem. Operating as a digital bank, neobank, the company has built its reputation by providing accessible and reliable digital financial services to its growing user base. The platform continues to evolve its product offerings in response to the rapidly changing fintech landscape and increasing consumer demand for digital-first financial solutions.
Products and Services
As a digital bank, neobank, ALAT by Wema offers a range of digital financial products and services designed to meet the everyday needs of its users. The platform leverages modern technology to deliver a seamless experience across mobile devices, making financial management more convenient and accessible.
Key services offered by ALAT by Wema include:
- Digital banking accounts with instant setup and zero or low monthly fees
- Peer-to-peer money transfers and bank-to-bank transactions
- Bill payments for utilities, airtime top-up, and subscriptions
- Savings products with competitive interest rates
- Debit cards for online and in-store purchases
Regulation and Safety
ALAT by Wema is a licensed and regulated financial technology company, authorised by CBN. This means it operates under strict regulatory oversight, giving users an additional layer of protection and confidence when using its services.
Users are encouraged to verify the current regulatory status of ALAT by Wema and any fintech platform before committing funds. You can use our Safety Checker tool to get an instant safety assessment of ALAT by Wema, which analyses licence status, user ratings, complaint history, and service availability.
How to Contact ALAT by Wema Customer Support
ALAT by Wema provides multiple customer support channels to assist users with account-related issues, transaction queries, and general enquiries. Having reliable customer support is essential for any financial services provider, and ALAT by Wema has invested in making support accessible through several channels.
- Phone: You can call ALAT by Wema customer care on 0700 225 2528
- Email: Send your enquiries or complaints to help@alat.ng
- In-App Support: Most issues can be resolved through the ALAT by Wema app’s built-in help centre or live chat feature
- Social Media: Reach out via X (Twitter) at @ALATng
Final Thoughts
ALAT by Wema continues to play an important role in the Nigeria fintech landscape. Whether you are looking for reliable digital financial services, need help resolving an issue with your account, or want to learn more about what the platform offers, this profile page is designed to give you all the essential information in one place. For the latest updates, always refer to the official ALAT by Wema website and app.
If you have used ALAT by Wema, consider leaving a review below to help other users make informed decisions. You can also file a complaint through our Complaint Tracker if you have experienced any issues that need resolution.