FairMoney is a licensed Nigerian microfinance bank offering instant loans, savings accounts, bill payments, and investment products. With over 17 million app downloads and 5 million users, it disbursements over 10,000 loans daily, making it one of the fastest-growing lending platforms in Africa.
History and Background
FairMoney was founded in 2017, making it 9 years old as of 2026. The company is headquartered in Lagos, Nigeria, Nigeria.
Since its launch, FairMoney has established itself as a significant player in the Nigeria fintech ecosystem. Operating as a lending platform, digital bank, the company has built its reputation by providing accessible and reliable digital financial services to its growing user base. The platform continues to evolve its product offerings in response to the rapidly changing fintech landscape and increasing consumer demand for digital-first financial solutions.
Products and Services
As a lending platform, digital bank, FairMoney offers a range of digital financial products and services designed to meet the everyday needs of its users. The platform leverages modern technology to deliver a seamless experience across mobile devices, making financial management more convenient and accessible.
Key services offered by FairMoney include:
- Digital banking accounts with instant setup and zero or low monthly fees
- Peer-to-peer money transfers and bank-to-bank transactions
- Bill payments for utilities, airtime top-up, and subscriptions
- Savings products with competitive interest rates
- Debit cards for online and in-store purchases
- Instant personal loans with quick approval and disbursement
Regulation and Safety
FairMoney is a licensed and regulated financial technology company, authorised by CBN (MFB Licence). This means it operates under strict regulatory oversight, giving users an additional layer of protection and confidence when using its services.
Users are encouraged to verify the current regulatory status of FairMoney and any fintech platform before committing funds. You can use our Safety Checker tool to get an instant safety assessment of FairMoney, which analyses licence status, user ratings, complaint history, and service availability.
How to Contact FairMoney Customer Support
FairMoney provides multiple customer support channels to assist users with account-related issues, transaction queries, and general enquiries. Having reliable customer support is essential for any financial services provider, and FairMoney has invested in making support accessible through several channels.
- Email: Send your enquiries or complaints to hello@fairmoney.io
- In-App Support: Most issues can be resolved through the FairMoney app’s built-in help centre or live chat feature
- Social Media: Reach out via X (Twitter) at @FairMoney_io
Customer support working hours: Mon-Fri 8am-6pm.
Downloading the FairMoney App
The FairMoney app is available for download on the Google Play Store for Android devices and Apple App Store for iPhone and iPad. The app provides a full-featured mobile experience, allowing users to access all of FairMoney's services from their smartphone. It is recommended to download the app only from official app stores to avoid counterfeit or malicious versions. Always verify the developer name before installing.
Final Thoughts
FairMoney continues to play an important role in the Nigeria fintech landscape. Whether you are looking for reliable digital financial services, need help resolving an issue with your account, or want to learn more about what the platform offers, this profile page is designed to give you all the essential information in one place. For the latest updates, always refer to the official FairMoney website and app.
If you have used FairMoney, consider leaving a review below to help other users make informed decisions. You can also file a complaint through our Complaint Tracker if you have experienced any issues that need resolution.