Paga is one of Nigeria's longest-running fintech platforms, processing over 335 million transactions totalling NGN 14 trillion since launch. It offers digital wallets, merchant solutions, bill payments, and agent banking services serving over 23 million users across Nigeria.
History and Background
Paga was founded in 2009, making it 17 years old as of 2026. The company is headquartered in Lagos, Nigeria, Nigeria.
Since its launch, Paga has established itself as a significant player in the Nigeria fintech ecosystem. Operating as a payment application, the company has built its reputation by providing accessible and reliable digital financial services to its growing user base. The platform continues to evolve its product offerings in response to the rapidly changing fintech landscape and increasing consumer demand for digital-first financial solutions.
Products and Services
As a payment application, Paga offers a range of digital financial products and services designed to meet the everyday needs of its users. The platform leverages modern technology to deliver a seamless experience across mobile devices, making financial management more convenient and accessible.
Key services offered by Paga include:
- Instant money transfers to any bank account or mobile wallet
- QR code payments at participating merchants
- Airtime and data purchases across all mobile networks
- Bill payment services for utilities and subscriptions
Regulation and Safety
Paga is a licensed and regulated financial technology company, authorised by CBN (MMO Licence). This means it operates under strict regulatory oversight, giving users an additional layer of protection and confidence when using its services.
Users are encouraged to verify the current regulatory status of Paga and any fintech platform before committing funds. You can use our Safety Checker tool to get an instant safety assessment of Paga, which analyses licence status, user ratings, complaint history, and service availability.
How to Contact Paga Customer Support
Paga provides multiple customer support channels to assist users with account-related issues, transaction queries, and general enquiries. Having reliable customer support is essential for any financial services provider, and Paga has invested in making support accessible through several channels.
- Phone: You can call Paga customer care on 0700 012 7242
- Email: Send your enquiries or complaints to customercare@mypaga.com
- In-App Support: Most issues can be resolved through the Paga app’s built-in help centre or live chat feature
- Social Media: Reach out via X (Twitter) at @maborowmoney
Customer support working hours: Mon-Sat 8am-8pm.
Downloading the Paga App
The Paga app is available for download on the Google Play Store for Android devices. The app provides a full-featured mobile experience, allowing users to access all of Paga's services from their smartphone. It is recommended to download the app only from official app stores to avoid counterfeit or malicious versions. Always verify the developer name before installing.
Final Thoughts
Paga continues to play an important role in the Nigeria fintech landscape. Whether you are looking for reliable digital financial services, need help resolving an issue with your account, or want to learn more about what the platform offers, this profile page is designed to give you all the essential information in one place. For the latest updates, always refer to the official Paga website and app.
If you have used Paga, consider leaving a review below to help other users make informed decisions. You can also file a complaint through our Complaint Tracker if you have experienced any issues that need resolution.