Zoona is a Zambian fintech that built an agent-based mobile money network enabling money transfers and bill payments across Zambia and neighbouring countries.
History and Background
Zoona was founded in 2009, making it 17 years old as of 2026. The company is headquartered in Lusaka, Zambia, Zambia.
Since its launch, Zoona has established itself as a significant player in the Zambia fintech ecosystem. Operating as a payment application, the company has built its reputation by providing accessible and reliable digital financial services to its growing user base. The platform continues to evolve its product offerings in response to the rapidly changing fintech landscape and increasing consumer demand for digital-first financial solutions.
Products and Services
As a payment application, Zoona offers a range of digital financial products and services designed to meet the everyday needs of its users. The platform leverages modern technology to deliver a seamless experience across mobile devices, making financial management more convenient and accessible.
Key services offered by Zoona include:
- Instant money transfers to any bank account or mobile wallet
- QR code payments at participating merchants
- Airtime and data purchases across all mobile networks
- Bill payment services for utilities and subscriptions
Regulation and Safety
Zoona is a licensed and regulated financial technology company, authorised by BOZ. This means it operates under strict regulatory oversight, giving users an additional layer of protection and confidence when using its services.
Users are encouraged to verify the current regulatory status of Zoona and any fintech platform before committing funds. You can use our Safety Checker tool to get an instant safety assessment of Zoona, which analyses licence status, user ratings, complaint history, and service availability.
Final Thoughts
Zoona continues to play an important role in the Zambia fintech landscape. Whether you are looking for reliable digital financial services, need help resolving an issue with your account, or want to learn more about what the platform offers, this profile page is designed to give you all the essential information in one place. For the latest updates, always refer to the official Zoona website and app.
If you have used Zoona, consider leaving a review below to help other users make informed decisions. You can also file a complaint through our Complaint Tracker if you have experienced any issues that need resolution.